Thank you for choosing Carolina Joy Vacation Rental. Our goal is to provide a safe, peaceful, and enjoyable stay for all guests. Please read and agree to the following house rules before booking.

Property & Location

  • Located in a rural mountain area of Robbinsville, NC

  • Surroundings may include farms, cabins, RVs, and camping areas

  • Friendly small-town environment with nearby stores and restaurants

  • Gravel access road from Snowbird Rd; suitable for motorcycles, sports cars, trailers, and standard vehicles

  • Drive slowly and use caution, especially with low-profile vehicles

Occupancy & Booking

  • Maximum occupancy: 8 guests

  • Minimum booking age: 25

  • Only registered guests are allowed on the property

  • No parties or gatherings

Check-In / Check-Out

  • Check-in: 4:00 PM

  • Check-out: 10:00 AM (strict)

  • Self check-in via smart lock

  • Late check-out without approval may incur fees

Parking & Vehicles

  • Park only in the gravel driveway

  • ATVs, off-road, and untagged vehicles allowed only on the driveway

  • Gasoline containers are not allowed inside the house

Smoking

  • No smoking or vaping inside the house

  • Smoking permitted outdoors only

  • Use provided ashtrays

Pets

  • Pet-friendly (max 2 pets)

  • Pet fee: $50 per stay

  • Pets must be disclosed in advance

  • Furniture covers must be used if pets are on sofas or beds

  • Guests are fully responsible for pets at all times

  • Service animals as defined by ADA are welcome

  • Emotional support animals are not considered service animals

  • Dog hair may be present despite professional cleaning; no refunds provided

Children & Safety

  • Property is not childproof and not fenced (creek at rear)

  • Children are allowed at guest’s own risk

  • Guests are responsible for children and pets at all times

Wildlife & Nature

  • Wildlife and insects may be present due to the rural setting

  • No refunds for wildlife or insect encounters

  • Property is professionally treated for interior pests

Noise & Fire Safety

  • Quiet hours: 10:00 PM – 8:00 AM

  • Fires allowed only in the designated fire pit

  • Burn wood logs only

Security & Monitoring

  • Exterior cameras record audio/video 24/7 (hotel-standard security)

  • Do not tamper with or disconnect cameras, internet, detectors, or thermostat

  • Tampering results in immediate cancellation with no refund

House Care

  • Lock doors and windows when leaving

  • Do not flush anything except toilet paper

  • Dispose trash in the outdoor bin

  • Shed and RV site are off-limits

Liability & Refund Policy

  • Guests assume all risk for injuries, loss, or damages

  • No refunds for weather, illness, power/internet outages, road conditions, or acts of God

  • Maintenance access may be required if needed

Violation Fees (Not Limited To)

  • Indoor smoking: $100

  • Undisclosed/unauthorized pets: $100

  • Extra guests over 8: $30 per person per night

  • Excess cleaning: $100+

  • Late check-out: $20 per hour

  • Damaged or missing items charged at replacement cost

Check-Out Instructions

Please complete the following before departure:

  • Wash and put away dishes

  • Place used towels in laundry basket

  • Leave bedding and furniture covers in place

  • Dispose food and trash in outdoor bin

  • Extinguish fire pit and grill

  • Lock doors/windows and close curtains

Final Agreement

By proceeding with your booking, you acknowledge that these House Rules and Rental Terms were read, understood, and agreed to by all guests in your party.

We appreciate your cooperation and look forward to hosting you at Carolina Joy Vacation Rental.